btd69 Privacy Policy —
Your Information Is Our Responsibility

btd69 (referred to below as "we", "us", or "the platform") places the highest importance on the privacy of its users. This privacy policy applies to all services provided through the btd69 website, mobile application, and other related services.

The purpose of this policy is to clearly inform you about what information we collect, why we collect it, how it is used, and what your rights are. btd69 operates as a safe and reliable platform for users in Bangladesh.

Various types of information are collected to provide services on the btd69 platform. This information is collected in two main ways: (a) information you provide directly, and (b) information collected automatically.

2.1 Information You Provide Directly

2.2 Automatically Collected Information

When you use btd69, certain information is collected automatically. This information is used to improve technical services and ensure security:

• IP address and device type (mobile, tablet, or computer)
• Browser information and operating system version
• Date and time of site access and session duration
• Information about which pages you visited and which games you played
• Information collected through cookies and similar technologies

btd69 collects your information only for specific and legitimate purposes. We never ask for excessive or unnecessary information. The main purposes of collection are detailed below:

3.1 Account Management & Identity Verification

To ensure a safe gaming environment, btd69 completes an identity verification process each time an account is opened. This helps prevent access by minors (under 21) and ensures each user has only one account.

3.2 Processing Financial Transactions

Financial information is required to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay. This information is used to ensure the security and accuracy of transactions.

3.3 Providing Customer Support

Our support team may view your account information to resolve your issues quickly through 24/7 live chat and email support.

3.4 Security & Fraud Prevention

Information is used to maintain the security of the platform and to detect unauthorized access, fraud, or suspicious activity.

3.5 Service Improvement

Data is used to analyze user experience and improve the site's functionality, game variety, and overall service quality.

3.6 Meeting Legal Obligations

Information may be used to comply with applicable laws and regulations and to respond to legitimate requests from authorities.

btd69 uses the latest industry-standard technology to protect your personal information. Our security framework ensures protection at the following levels:

• SSL/TLS Encryption: All data transmission between your browser and our servers is protected by 256-bit SSL encryption.
• Data Encryption: All sensitive information stored is kept in encrypted form — passwords are never stored in plain text.
• Access Control: Only authorized staff can view your information, and only for specific purposes.
• Regular Security Audits: The platform's security systems are regularly audited and tested.
• Firewall & Intrusion Detection: Advanced technology is used to prevent unauthorized access and cyberattacks.

btd69 never sells your personal information or shares it with any third party for commercial purposes. However, limited information sharing may be necessary in certain specific situations:

5.1 Payment Processors

Financial information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant payment gateway services. These services follow their own privacy policies.

5.2 Technology Service Providers

Technology service providers required to operate the platform (server hosting, cybersecurity, etc.) may access limited information under strict confidentiality agreements. They may not use this information for any other purpose.

5.3 Legal Authorities

Required information may be provided in response to a court order or a legitimate legal request from a competent authority. In such cases, we always ensure only the minimum necessary information is provided.

5.4 Business Transfers

User information may be transferred in the event of a business merger, acquisition, or asset sale. We will inform you before any such change takes place.

The btd69 website uses cookies to operate correctly and to improve your browsing experience. Cookies are small text files stored on your device that help the site remember your preferences.

6.1 Essential Cookies

These cookies are essential for the core functionality of the site. They are required to maintain your login session, for security tokens, and for the payment process. Disabling these cookies will prevent the site's core services from working properly.

6.2 Functional Cookies

These cookies are used to remember your language preference, interface settings, and recent activity.

6.3 Analytics Cookies

User behavior is analyzed to understand which sections of the site are used most and where there is room for improvement. This information is aggregated and free from individual identification.

You can block or delete cookies by changing your browser settings, but this may limit some functionality of the site.

btd69 retains your personal information only for as long as necessary. We consider the following factors when determining the retention period:

• Active Accounts: All information is retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a defined period for legal requirements and dispute resolution.
• Financial Transaction Records: Financial information and transaction records are retained for the period required by applicable regulations.
• Technical Logs: Technical logs for site security and operations are kept for a limited period and are then automatically deleted.

Once the necessary period has ended, information is securely deleted or fully anonymized.

As a btd69 user, you have certain important rights over your own personal information. We respect these rights and provide the opportunity for them to be exercised properly:

8.1 Right to Access

You can find out at any time what information we hold about you. Contact our support team to receive a copy of this information.

8.2 Right to Rectification

You have the right to correct any inaccuracies or incomplete entries in the information we hold about you. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

8.4 Right to Data Portability

You have the right to receive your account information in a structured, commonly usable format.

8.5 Right to Object to Processing

In certain cases you may object to the processing of your information, particularly where it is used for marketing purposes.

btd69 strictly does not allow anyone under the age of 21 to open an account. Personal information of any minor is not knowingly collected. If, for any reason, information of a minor has been collected, we will close that account and delete the information as soon as we become aware of it.

If parents or guardians believe their child has accidentally opened an account, please contact our support team immediately.

In some cases your information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that:

• Data transfers are conducted under strict contractual protections.
• The receiving party provides a level of protection equivalent to this privacy policy.
• All data is transferred in encrypted form.

If a data security breach occurs that may affect your personal information, we will:

• Notify affected users about the incident as quickly as possible.
• Transparently communicate the nature of the breach, its potential impact, and the steps we have taken.
• Advise you on what you need to do to protect your information.
• We will take immediate corrective action to prevent such incidents in the future.

btd69 reserves the right to update this privacy policy as needed. For any significant changes:

• The updated policy will be published on this page and the "Last Updated" date will change.
• For important changes, registered users will be notified via email or app notification.
• Continued use of the site after any changes will be considered your acceptance of the updated policy.

We therefore recommend that you review this page regularly to stay informed about the latest updates.